vBoxxCloud File Server Enablement


vBoxxCloud allows you to synchronize servers with the cloud. This way, you retain the existing folder structure, and users can access files on the local server from anywhere, for example, when they are not present in the office. This eliminates the need for a VPN or FTP connection to access files. You can also back up your file server.

There are 4 system limitations when using this feature:

  • Once a folder is categorized, its subfolders cannot be categorized.
  • One folder cannot be linked to two user accounts or team shares on a device.
  • Two folders cannot be linked to the same user account or team share on one device.
  • The categorized folders and their subfolders require NTFS permission from the 'System User' to synchronize: "Read & Execute, List Folder Contents, or Full Control." You can find the screenshot of this article at the bottom.

Video - Linking Local Server to vBoxxCloud:

File Server Enablement vBoxxCloud. (ENG)


Setting up the Local Server

Before we proceed to map the server, it is essential to ensure that everything is configured correctly. Install the Sync Tool on the local server if not already done. You can download it from web.vboxx.nl > Your Name > Download Apps > Windows/Mac Client.

Below is a list of required aspects:

  • The Sync Tool must have a System Admin or another user with full control rights on the local server. If configured correctly, you will see the name 'SYSTEM' under the Username in the Task Manager details for agent_service.exe.

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Ensure that the folder you want to use (including its sub-folders and files) is linked to a user with Full Control (all rights). You can check this by:

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Register the installed Sync Tool with a vBoxxCloud admin from the highest organization of your vBoxxCloud environment. This admin is only intended to link the local server with the vBoxxCloud server. Use this admin user only for linking your local server, not for other team shares and sync processes. Give this admin user a name like 'fileserver' to avoid confusion. The Sync tool automatically creates an SSL connection (with port 443) with AES 256 Bit encryption to the vBoxxCloud server.

Enabling Mapping

  1. Log in to web.vboxx.nl and navigate to Organization Settings > Machines. Find the device you want to connect to the cloud and click on Enable Mapping:

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Click on Map Folders.

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You will be directed to a page where the folders of your machine are displayed on the left side. Click on the device to expand all folders. Select on the left side (1) the folder(s) you want to connect. Then, on the right side, a box (2) will appear allowing you to assign that folder to an existing user or team share. Once you have indicated everything, click on Save.

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Once you have completed this step, all linked folders with users or team shares will be synchronized immediately. Note: When a folder on the file server is assigned to a user or team share, they will both be hidden. This makes it impossible to link the same admin user to other team shares.