vBoxxCloud email notifications communicate important information and activity. These emails can be user-generated or system-generated.

User-generated emails:

The From field of a user-generated email is populated with the name and email address of the user who initiated the action. A user-generated email communicates:

  • Account, guest, and Group message emails
  • Share and multiple share emails
  • Team share invitation emails

System-generated:

Emails—administrators can customize the From field of all system-generated emails. A system-generated email communicates:

  • Account, guest, and Group message emails
  • Share download, upload, and expiration notifications
  • New password and password reset emails
  • Service Plan registration emails
  • Daily Digest emails
  • Report emails
  • Alert emails
  • Two-Step Authentication code emails

Configuring the From Email Address of System-Generated Emails

  1. In the appropriate organization, click the Settings tab. The Organization Settings page displays.
  2. Click on the Email button and select Settings from the drop-down menu.

    ?cmd=root&action=download&type=downloads&id=1210

  3. In the Email From Address field, enter the email address that should display as the From address for all system-generated emails.

    ?cmd=root&action=download&type=downloads&id=1211


Note: All user-generated emails will still display the name and email address of the user who initiated the action


Click the Save button when you are finished.