How to install the vBoxx virtual sync tool?

How to install the vBoxx Virtual Sync tool?
Note: Currently the Virtual Sync Tool is only available for Windows.

What is the virtual sync tool?

Before the Virtual Sync Tool, the vBoxx sync app kept a local copy of your files in-sync with the cloud. Users chose which files to store locally through selective sync, and which to keep cloud-only.

The problem is, as data and file counts grow, the storage footprint to keep that data synced locally also grows – consuming an increasing large amount of local storage. Meanwhile, user devices are shrinking in size and storage capacity for better mobility and battery uptime.

Clients want the ability to access all of their files locally, without needing to fully download them onto a device selectively.

Using the Virtual Sync client, end users can access their files, folders, and shared content from a multitude of end points, including the web portal, a mobile device, or their desktop client.

Now, in addition to using the classic vBoxx desktop client, users can manage local files and folders with the Virtual Sync client to save storage space.

When should you install the Virtual Sync App?

Install the Virtual Sync App if you don't want to download files to your computer but need to see the cloud file structure, or if you only edit or download files sporadically.

By default, the Virtual Sync Tool helps you conserve local storage resources by only storing files and folders in the cloud. Files and folders will still display in your local vBoxx to help you visually monitor and manage your content.

If you need to edit cloud content without an Internet connection, you can simply mark content as Pinned. Your file will quickly download and become available for offline use. If you no longer need offline access to your content, we recommend that you mark the file or folder as Unpinned for improved storage management.

vboxx sync tool download

How to download the Virtual Sync App?

When you download and install the Virtual Sync Client, you can access your files and folders directly on your computer (local machine).

1. To download the virtual sync client click on your username and then download.

vboxx sync tool setup 

2. In the Download page, select the Virtual Sync app for your system (macOS or Windows). The selected file will start to download, or you will be prompted to save the file, depending on your browser type.

3. When the file finishes downloading, click the installation file to launch the Setup Wizard.

4. Select your language and click the OK button to continue.

language selection - vBoxx sync tool installation

5. Click the Next button to start the Setup Wizard.


vboxx sync welcome screen

6. In the License Agreement screen, click the I accept the agreement radio button if you accept the license.

Then, click the Next button to continue.


vboxx sync welcome screen

 7. In the Installation Directory screen, select the location where you want the installation files to reside on your local machine. In most instances, you can accept the default location. Alternatively, manually input a new directory or click the Folder icon to select a new directory on your local machine. Click the Next button to continue.

vboxx sync tool - selective sync

8. In the Ready to Install screen, click the Next button to begin the installation process.

selective sync - vBoxx sync installation

9. When the Setup Wizard completes, you can optionally click the Create a Desktop Shortcut. Then, click the Finish button.

selective sync - vBoxx sync installation

Note: You must restart your computer to complete the installation process.

Now that you have installed the Virtual Client, you need to register, so your files will be connected properly.

How to register the Virtual Sync App?

After the Virtual Sync App is installed, it must be registered to your user account so that it can recognize the files and folders that belong to you. To register the Virtual Client on a Windows machine:

1. After the Setup Wizard completes, the Registration Wizard will automatically launch.

Alternatively, click the icon on your computer’s system tray or menu bar and select Register.

2. In the Registration screen enter your login credentials as provided by your administrator. Click the Next button to continue.

selective sync - vBoxx sync installation

a. If Two-Step Authentication has been enabled for your organization or for your user account, you will also be prompted to enter an authentication code at the time of initial registration.

selective sync - vBoxx sync installation

b. After you receive your authentication code, enter the authentication code and press the Next button.

2. In the Registration screen enter your login credentials as provided by your administrator.

3. In the Select Destination of Synced Tool Folder screen, select either a default or customized destination for Synced Folder.

This is where all files, folders, and team shares can be accessed on your local machine.

  • In most instances, you can select Default, and you will be able to access Synced Folder in the following location:

C:\Users\[User Name]\Synced Folder

  • If you chose the Select destination radio button, you will be prompted to choose your preferred folder location. In the Select Destination screen, click the Browse button to specify another location on your local machine. Click the Next button when you are finished.
  • In some cases, if you have previously installed using the same settings, you will receive a warning message indicating that a folder already exists. Click the Merge button to merge with the existing folder, and then continue with the Registration Wizard.

selective sync - vBoxx sync installation

selective sync - vBoxx sync installation

After successfully installing and registering the virtual client your file structure will display in the vBoxx Sync Folder.